Associate Corporate Partnerships
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Salary: PKR Negotiable
Mobilink Microfinance Bank is looking for an Associate for its Corporate Partnerships team in Islamabad to help run and improve its digital nano-lending portfolio. The role sits at the intersection of product operations, compliance and customer experience — coordinating between internal teams and external partners to keep the lending journey smooth and fully aligned with State Bank regulations. It suits someone with hands-on experience in digital financial services who enjoys solving operational problems from start to finish.
What we're looking for:
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, IT or a related field.
- At least 3 years of experience in digital financial services, digital or consumer lending, microfinance, product operations or business analysis.
- Working knowledge of the lending lifecycle — eligibility checks, credit scoring, disbursement, collections and loan management systems.
- Familiarity with audit coordination, SBP regulatory requirements and operational risk controls in a bank or fintech setting.
- Strong analytical skills with the ability to get to the root cause of customer and system issues.
- Clear communication and coordination skills across business, risk, compliance and technical teams.
Key Responsibilities & Deliverables:
- Oversee day-to-day operations of the digital nano-lending portfolio, from customer eligibility and disbursement through repayments and collections.
- Serve as the coordination point for escalated customer complaints, making sure cases are investigated and resolved within agreed turnaround times.
- Spot process gaps and work with product, technology and partner teams to improve customer experience and operational efficiency.
- Track audit observations and regulatory actions, following up until every item is closed with proper evidence.
- Document business requirements for system controls, eligibility rules and fraud safeguards, and support testing of fixes.
- Keep partners, vendors and credit bureau stakeholders aligned through regular follow-ups and clear status reporting.
Skills & Tools:
Position: Associate Corporate Partnerships
Work: On-site
Salary: Market Competitive
Company: MOBILINK MICROFINANCE BANK LIMITED
Work Location: Islamabad, Pakistan
Apply by sending your CV + profile through Jobswala.
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