Associate Training & QA
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Full job description
Salary: PKR Negotiable
Daraz is hiring an Associate for Training and QA in Karachi to support learning across its teams in Pakistan, Bangladesh, Nepal and Sri Lanka. The role covers designing and delivering training programmes, running onboarding sessions, and managing the learning management system. It suits someone with a few years of experience in training or learning and development who enjoys working with people and improving how teams perform.
What we're looking for:
- Bachelor's degree in Education, Business, Human Resources or a related field
- 2 to 4 years of experience in training, facilitation or learning and development
- Strong communication, presentation and public speaking skills
- Hands-on experience with learning management systems such as TalentLMS or iSpring
- Able to design engaging training content for classroom and online learning
- Organised, detail-oriented and comfortable working with cross-functional teams and BPO partners
Key Responsibilities & Deliverables:
- Run onboarding sessions for new joiners and check how effective the training has been afterwards
- Plan and deliver training on communication, soft skills, leadership and time management
- Hold customer satisfaction and process training sessions to lift service quality
- Build and maintain training content, modules and calendars so sessions run on time
- Manage the LMS, upload courses, track learner progress and prepare reports
- Run train-the-trainer sessions for BPO partners and monitor scheduled and ad-hoc training
Skills & Tools:
Position: Associate Training & QA
Work: On-site
Salary: Market Competitive
Company: DARAZ
Work Location: Karachi, Pakistan
Apply by sending your CV + profile through Jobswala.
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