Customer Care & Call Representative
Job details
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Full job description
Salary: PKR 35,000 - 35,000 / mo
Mak Sphere is looking for a Customer Care & Call Representative to join its team at the Lahore office. The role involves handling inbound and follow-up calls for a packaging company, covering order inquiries, post-delivery satisfaction checks and the collection of customer feedback. Fresh candidates with strong spoken English are welcome to apply and will receive on-the-job guidance. The position is a full-time, on-site role offering a monthly salary of PKR 35,000.
What we're looking for:
- Strong spoken English with clear pronunciation
- Good communication and active-listening skills
- Fresh candidates are welcome to apply
- Willing to work full-time on-site at the Lahore office
- Patient, courteous and customer-focused attitude
Key Responsibilities & Deliverables:
- Handle inbound and follow-up calls with customers of the packaging company
- Address order inquiries and provide accurate, timely information
- Conduct post-delivery satisfaction checks with customers
- Collect and record customer feedback for the team
- Escalate unresolved issues to the relevant department
Skills & Tools:
Position: Customer Care & Call Representative
Work: On-site
Salary: PKR 35,000 - 35,000 / mo
Company: MAK SPHERE
Work Location: Lahore, Pakistan
Apply by sending your CV + profile through Jobswala.
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