(Fluent English) Technical Support Consultant Jobs - SupportYourApp (Remote)
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Salary: PKR Negotiable
Remote jobs for Pakistanis: work from home jobs Pakistan candidates can online apply for this (Fluent English) Technical Support Consultant role at SupportYourApp. Please note: eligibility here is implied only — the listing is a full remote job available from Asia, but Pakistan is not named individually on the page, and this is a fixed-term engagement on fixed US Eastern Time shifts (Sunday to Thursday 11PM to 7AM EDT, or Monday to Friday 4PM to 12AM EDT), which fall in night and early-morning hours in Pakistan, so confirm hiring eligibility and shift fit directly with the employer. SupportYourApp is a global support-as-a-service company working with brands such as Mastercard, Calm and MacPaw, and this consultant acts as the technical lead for enterprise clients. The work covers leading client onboarding, data scanning and environment discovery troubleshooting, diagnosing deep connectivity and discovery errors such as raw security identifiers appearing instead of readable data, auditing service logs and error patterns to isolate bugs and misconfigurations, guiding client IT teams on directory and network fixes, documenting and escalating unresolved product issues to engineering, and tracking recurring issues to recommend product improvements. It needs excellent English at C1 level or above, at least 2 years in Technical Support, Application Support or Technical Account Management in B2B software environments, strong understanding of cloud and on-premises data platforms including Microsoft 365, Google Workspace, AWS and Azure, and solid troubleshooting skills; LDAP and Active Directory, Linux and basic SQL are a plus. Compensation is paid in USD with no figure stated. No closing date is stated on the source listing, so early application is advised. Apply through the application link on the source listing.
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Position: (Fluent English) Technical Support Consultant Jobs - SupportYourApp (Remote)
Work: Remote
Salary: Market Competitive
Company: SUPPORTYOURAPP
Work Location: Remote (Pakistan), Pakistan
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