Personal Banking Officer-IBW
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Full job description
Salary: PKR Negotiable
The Bank of Punjab, one of Pakistan's fastest-growing banks with more than 900 branches nationwide, is hiring Personal Banking Officers for its Islamic Banking Window in the Consumer Banking Group. The role sits in branch banking and covers marketing, deposit mobilisation and day-to-day customer service for Islamic banking customers. Multiple positions are open across Pakistan on a Band-13/Band-10 grade. It suits a banking professional with at least one year of experience who wants a long-term career in branch banking.
What we're looking for:
- Minimum Bachelor's degree or equivalent from an HEC-recognised local or foreign university
- At least 1 year of banking experience; preference for candidates with relevant experience
- Age up to 55 years on the date of application
- Comfortable working in a branch environment and dealing with customers in person and on calls
- The bank is an equal opportunity employer and encourages females, minorities, differently-abled persons and transgender persons to apply
Key Responsibilities & Deliverables:
- Carry out marketing and outreach activities to grow the branch's customer base
- Mobilise deposits through portfolio management, referrals and cross-selling
- Meet assigned KPIs and targets and grow business through personal visits and calls
- Build strong relationships with clients and understand their financial needs
- Help customers open and manage their bank accounts in line with the bank's standard procedures
- Resolve customer complaints promptly and escalate them to the branch manager or supervisor when needed
- Handle account opening documentation, account closures, dormant activation, stop payments, tax exemption and zakat marking requests through the central processing unit
- Observe compliance requirements strictly and complete due diligence checks when due
Skills & Tools:
Position: Personal Banking Officer-IBW
Work: On-site
Salary: Market Competitive
Company: THE BANK OF PUNJAB
Work Location: Lahore, Pakistan
Apply by sending your CV + profile through Jobswala.
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