Remote Customer Support & Operations Assistant
Job details
Here's how the job details align with your profile.
Location
Full job description
Salary: PKR Negotiable
Avernix Group is hiring a remote customer support and operations assistant to look after its international customers from Pakistan. The role covers phone and email support, appointment coordination and keeping customer records tidy. It suits someone with clear written and spoken English who is organised, reliable and comfortable working online. The work is fully remote, during agreed international business hours, and pay is discussed with shortlisted candidates.
What we're looking for:
- Excellent spoken and written English with a courteous, customer-first manner.
- Previous experience in customer service, a call centre, virtual assistance or admin is an advantage.
- Confident with email, spreadsheets, CRM tools and online collaboration apps.
- A reliable laptop, stable internet and a quiet place to work from home.
- Able to work the agreed international business hours and meet follow-up deadlines.
- Organised, patient and able to handle several requests at once without losing track.
Key Responsibilities & Deliverables:
- Answer customer calls and emails politely and resolve queries quickly.
- Follow up on open enquiries and book or confirm appointments for customers.
- Keep spreadsheets and customer records accurate and up to date.
- Help with routine admin work and send regular progress updates to the team.
- Pass on issues that need a senior decision, with a clear summary of the problem.
- Protect customer information and follow the company's standard procedures.
Skills & Tools:
Position: Remote Customer Support & Operations Assistant
Work: Remote
Salary: Market Competitive
Company: AVERNIX GROUP
Work Location: Lahore, Pakistan
Apply by sending your CV + profile through Jobswala.
Similar Jobs in Lahore
Office Assistant (Amazon Operations)
Lahore
Rekommerce Inc is hiring an Office Assistant to support its Amazon operations team at its Gulberg office in Lahore. The role suits a fresh graduate who wants hands-on experience with marketplace selling, office administration and day-to-day business coordination. Amazon Basic Training is required, and the company offers a morning shift in a full-time, office-based role.
E-Commerce Growth Manager
Lahore
Obrixa IT Solution is looking for an E-Commerce Growth Manager to look after its online stores and digital presence across global marketplaces. The role covers product listings, storefront management and social media growth, along with support for the company's specialised client work in limo services and US medical billing. It suits someone with hands-on marketplace experience who can juggle store operations, content and client coordination in one role.
Combined Competitive Examination 2026 (48 Posts, BS-17) - Provincial Management Service and Officers
Lahore
The Punjab Public Service Commission has announced the Combined Competitive Examination 2026 through Advertisement No. 12/2026, offering 48 posts in BS-17. The posts include 45 Provincial Management Service officers, one Excise and Taxation Officer and two Assistant Directors Local Fund Audit. Graduates from any subject can apply, and no prior experience is required. Selected officers will serve in Punjab government departments after a written examination of eleven papers, a psychological assessment and an interview. Applications are accepted online only through the PPSC website.
Assistant Executive Engineer and Officer Posts (141 Vacancies, BPS-17)
Lahore
The Water and Power Development Authority has announced 141 regular posts in BPS-17 for engineers and other professionals across Pakistan. The intake covers Assistant Executive Engineers in civil, electrical, mechanical and electronics disciplines, along with junior geologists, junior seismologists, a research officer and assistant directors in human resources and public relations. Selected candidates will join on a regular basis with a one year probation period and can be posted anywhere in Pakistan. Applications are processed through Central Testing Services, with a written test followed by interviews at WAPDA.