Senior Executive, Virtual Account Management
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Full job description
Salary: PKR Negotiable
foodpanda Pakistan is hiring a Senior Executive for Virtual Account Management in its Commercial team in Lahore. The role looks after a large portfolio of restaurant and shop partners, helping them grow on the platform while keeping service quality high. It suits someone who enjoys talking to business owners, working with numbers, and taking full ownership of results.
What we're looking for:
- Bachelor's degree in Business Administration or a related field.
- At least 1 to 2 years of experience managing clients.
- Sales experience in account management or sales in FMCG, B2B or e-commerce.
- Strong communication and negotiation skills.
- A process-oriented and data-driven way of working.
- Comfortable with Microsoft Office, especially Excel, or Google equivalents.
- A self-driven attitude with full ownership of the work and a willingness to support the team.
Key Responsibilities & Deliverables:
- Manage a portfolio of more than 400 vendors and act as their main point of contact.
- Hit targets for vendor operating hours, fail rate and deal acquisition.
- Call vendors to sell foodpanda's growth products and tools and meet weekly and monthly targets.
- Build and grow the vendor portfolio to bring in more revenue.
- Handle after-sales service end to end and make sure vendors are fully satisfied.
- Build long-term relationships with accounts and improve their return on investment.
- Use data to judge vendor performance and improve retention.
- Work with finance, deals, partner care and sales teams to solve vendor issues smoothly.
Skills & Tools:
Position: Senior Executive, Virtual Account Management
Work: On-site
Salary: Market Competitive
Company: FOODPANDA
Work Location: Lahore, Pakistan
Apply by sending your CV + profile through Jobswala.
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