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Technical Support Representative Jobs - Sweed POS (Remote)

Remote (Pakistan)

Salary undisclosed


Job details

Here's how the job details align with your profile.

Pay
Salary Undisclosed
Job type
Full-timeRemote1-3 Years

Location

Remote (Pakistan)

Full job description

Salary: PKR Negotiable

Remote jobs for Pakistanis: work from home jobs Pakistan candidates can online apply for this Technical Support Representative role at Sweed POS. Please note: the listing is remote with no country restriction stated, although Pakistan is not named individually, and it requires Pacific Time availability with a Saturday to Wednesday schedule after training, so check shift fit directly with the employer. Sweed POS builds an all-in-one platform for cannabis retail, bringing point of sale, eCommerce, marketing, analytics and inventory management into one system, and this representative provides Tier 2 technical support mainly through live chat. The work covers troubleshooting POS systems, retail hardware, software, integrations and connected devices, digging into root causes, guiding customers to solutions, documenting every interaction, escalating complex cases, and working with Support, Product, QA, Development and Customer Success teams. It needs around 2 or more years in a support role in a SaaS environment and experience with an international customer base. No salary figure and no closing date are stated on the source listing, so early application is advised. Apply through the application link on the source listing.

Skills & Tools:

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Position: Technical Support Representative Jobs - Sweed POS (Remote)

Work: Remote

Salary: Market Competitive

Company: SWEED POS

Work Location: Remote (Pakistan), Pakistan

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